Tag Archives: Referral Processes

PAF Indicator Release and Up Coming Evaluation We are very excited to share that on the 4th April 2022, the Queensland Police Service incorporated Domestic Violence – Protective Assessment Framework (DV-PAF) indicators as part of the Police Referral process related to domestic and family violence. All of our DFV service providers are now receiving enhanced […]

We are aware that some of our Service Providers are fee for service and want to ensure we have the most up to date information available to QPS when they are referring a client through the system. Currently a referring Officer can view a dollar symbol attached to a Service Provider that charges fees or […]

SMS/EMAIL Functionality! As most would be aware, you are able to create SMS/Email templates within the Police Referral System – SRS. We do encourage this in order to best connect with clients and a benefit for services is that it is a time saver for staff actioning the referrals. When you do create an email […]

2 to go! At the end of 2019 we had completed 13 of our 15 District Engagement workshops across the state and how very thankful we are now to have managed this. We were all geared up to complete the remaining two – Capricornia and Wide Bay Burnett Districts in early 2020 however stopped in […]

Making it easier – Auto-response function! There has never been a more important time to be arming clients with your service contact details. The Auto-Response functionality is available to most and is a simple functionality that sends the client, where safe to do so, your contact details to ensure they can phone you when they […]

Set and Forget – Quick and Easy Utilising the auto-response functionality helps your service to empower the client and is a set and forget option that RMCS configure for you with your approval. Once configured each client referred to your service will automatically be sent an SMS/EMAIL with your services contact number or website details […]