Vulnerability Assessment

Vulnerability Assessment Reminder

As you would all be aware there is a Vulnerability Assessment assigned to each referral from QPS. This assessment is by no means a true ‘Risk Assessment’ by QPS. The assessment is based on an algorithm from the officer answering specific questions in the referral with the outcome displayed on the referral received as being either ‘Routine’ or ‘High’. Whilst this assessment is designed to enhance the information provided to service providers it is not a risk assessment. We do ask that if you receive a High and Routine referral through at the same time that you would action the High first. Any questions regarding the assessment, please don’t hesitate to ask.

Welcome Suncoast Community Legal Service

Suncoast Community Legal Service

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Welcome Suncoast Community Legal Service

Lets take a look at some new features

Recent release for Police Referrals saw the following features also released into SRS • Update Icon • Update/New Badges • Unread only Checkbox • Acknowledge …

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Lets take a look at some new features

Recent release for Police Referrals saw the following features also released into SRS
• Update Icon
• Update/New Badges
• Unread only Checkbox
• Acknowledge Button
UPDATE ICON
When an update has been received from either QPS or a service provider when the matter is on referred an indicator will display advising you of an update.

Read on here

Shine some light on StandBy – Support after suicide

Service Provider Spotlight StandBy – Support after suicide, Darling downs and West Moreton. We would like to introduce ourselves as your new StandBy Support After …

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Shine some light on StandBy – Support after suicide

Service Provider Spotlight

StandBy – Support after suicide, Darling downs and West Moreton.

We would like to introduce ourselves as your new StandBy Support After Suicide team for Darling Downs and West Moreton (DDWM). Our office is based with UnitingCare in Limestone St, Ipswich. Natalie is the coordinator and I, Wayne am the senior worker. We have both spent 8 years with Lifeline Ipswich and West Moreton working in the suicide prevention space and are very excited to be starting up StandBy in this vast region which covers the local Primary Healthcare Network area and includes out to Miles, Kingaroy, Cherbourg, Toowoomba, Goondiwindi, Warwick, and Ipswich shires (and everything in between).

Read more here

South East Queensland Flood Update

What a couple of days the South East Corner has seen. The extreme weather event has impacted so many people and our thoughts are with …

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South East Queensland Flood Update

What a couple of days the South East Corner has seen. The extreme weather event has impacted so many people and our thoughts are with those still in the impact zones and will be for some weeks and months to come. Reach out for support and stay safe! Please keep us informed if there are any impacts to your service delivery.

Always remember, If its flooded – Forget it!

 

The small things, make a BIG difference

Centacare Community Connections – South Burnett were kind enough to share a Good News Story recently which of course we love to share. A woman …

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The small things, make a BIG difference

Centacare Community Connections – South Burnett were kind enough to share a Good News Story recently which of course we love to share.

A woman referred to their service asked the service to pass on her feedback to the referring officer that interviewed her following a fatal accident. The client shared the female officer ‘was amazing and very reassuring’ which helped the client to greatly feel that they had done what they could which in turn has helped them cope since witnessing the accident. To feel supported and connected are primary aims of the Police Referral program and this referral reflects just that. We have since shared this story with the referring officer who was ever so grateful to receive that feedback also.

Please continue to send through good news stories, it is appreciated.

QPS Update – March Already!?

QPS Corner March 2022, wow! I don’t know about you, but as I’m writing this bulletin, I’m thinking, “Wait, where did Christmas and the New …

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QPS Update – March Already!?

QPS Corner

March 2022, wow! I don’t know about you, but as I’m writing this bulletin, I’m thinking, “Wait, where did Christmas and the New Year go? Did I have a break?”

While 2022 has been hectic so far, it also has some exciting times ahead for our team, with some outstanding items of work finally coming to fruition after so many COVID related delays.

In the next few months, QPS will begin sharing the Domestic Violence Protective Assessment Framework (DV-PAF) indicators (completed by QPS officers) with specialist DFV services providers. This information sharing, which includes DFV specific risk factors and victim fear level, will support service providers with the triage and prioritisation of DFV referrals to enhance victim safety and perpetrator accountability.

DV-PAF indicators are outlined in Appendix 9.1 Domestic Violence Protective Assessment Framework (DV-PAF) of the Queensland Police Service Operational Procedures Manual which is publicly available here.

We are awaiting confirmation of the go live date but are hopeful it could be as early as April 2022.

Enhancements

In addition to the DV-PAF enhancement, we have another future enhancement currently in development stages. As such, you may have recently noticed some minor changes in SRS:

  • New and Updates indicators on the Received and Accepted tab
  • Ability to search for unread only referrals
  • New and Update badges displaying on referrals in the Received and Accepted tab
  • Acknowledge button in the referrals that have been updated
    • Including email notifications when an update is outstanding

These enhancements will enable the provision of specific information to assist delivery of targeted intervention and support services.

We’ll keep you updated on this future enhancement.

 

Good News stories

I am currently compiling statistics for our 2021 Police Referrals Year in Review. In order to strengthen and showcase the effectiveness of Police Referrals, I would like to highlight Good News Police Referrals stories from 2021.

By highlighting to QPS members the incredible difference you make to our most vulnerable Queenslanders this also enables me to provide district education to QPS members about the benefit and effectiveness of Police Referrals.

De-identified Good News stories, help us to showcase Police Referrals externally during stakeholder engagement sessions, in our Year in Review documentation, and in many other events throughout the year.

To do this, I need your help!  Please take a moment or two to submit some Good News stories (de-identified of course) via email to the QPS Police Referrals team at Police.Referrals@police.qld.gov.au.

Good News stories provide an opportunity for our team to showcase the effectiveness of Police Referrals. By sharing this information on our internal QPS communication platform Workplace (a platform very similar to Facebook) I can:

  • share stories about the referred client’s Police Referral journey
  • share the outcome of Police connecting vulnerable persons with a support service
  • highlight the value of connecting with supports
  • enhance the quality of future referrals
  • showcase providers who have joined our Police Referrals network
  • update officers about providers who are no longer within our network
  • remind officers about matters you raise with the Police Referrals team, including:
    • referring against the most appropriate category
    • appropriate information within a referral
    • confirming contact details and recording safe to contact methods correctly
    • parent/guardian information in referrals for youth under 16 years.

 

As always, I welcome the opportunity to strengthen our relationships, to understand the support you provide to our referred clients, and to identify opportunities for improvement. Should you wish to arrange a meeting, please contact the team at Redbourne via rmcs@redbourne.com.au or the QPS Police Referrals team via Police.Referrals@police.qld.gov.au.

Until next time, thank you for all your work in helping to build safe, caring and connected communities, but most importantly, stay safe and well.

Project Coordinator Amanda Hagaman