In this issue
- QPS Corner – It’s August already!
- Service Provider Spotlight
- Welcome to the Network
- Domestic Violence PAF Indicators
- Service Provider Action Meanings
- Security – We are all responsible
QPS Update – August
QPS Corner August already, wow this year is flying past! We have well and truly entered the flu season and in addition to another wave of COVID-19 we are seeing rising costs in fuel, groceries, interest rates, rent and mortgage repayments. All the above factors are putting intense and persistent …
QPS Update – August
QPS Corner
August already, wow this year is flying past!
We have well and truly entered the flu season and in addition to another wave of COVID-19 we are seeing rising costs in fuel, groceries, interest rates, rent and mortgage repayments.
All the above factors are putting intense and persistent pressure on not only Queenslanders, but on community support services around Queensland. So, I thank each of you for your continued support of Police Referrals.
Good News stories
By now you’ve no doubt noticed that I ask for Good News stories each bulletin edition. The reason I do this is because we honestly need more. We continue to share the Good News stories you have provided in the past, but we need more!
Do you have a Good News story resulting from a Police Referral? If so, please take a moment or two to submit your story to the QPS Police Referrals team at Police.Referrals@police.qld.gov.au.
Your stories highlight the incredible difference you make to our most vulnerable Queenslanders and are instrumental in supporting me to provide district education to QPS members about the benefit and effectiveness of Police Referrals.
De-identified Good News stories also help us to showcase Police Referrals externally during stakeholder engagement sessions, in our Year in Review documentation, and in many other events throughout the year.
Good News stories provide an opportunity for our team to showcase the effectiveness of Police Referrals. By sharing this information on our internal QPS communication platform Workplace (a platform very similar to Facebook) I can:
- share stories about the referred client’s Police Referral journey
- share the outcome of Police connecting vulnerable persons with a support service
- highlight the value of connecting with supports
- enhance the quality of future referrals
- showcase providers who have joined our Police Referrals network
- update officers about providers who are no longer within our network
- remind officers about matters you raise with the Police Referrals team, including:
- referring against the most appropriate category
- appropriate information within a referral
- confirming contact details and recording safe to contact methods correctly
- parent/guardian information in referrals for youth under 16 years.
Sharing DV-PAF indicators
You will recall seeing in the previous bulletin that as of 4th April 2022, the QPS commenced sharing Domestic Violence Protective Assessment Framework (DV-PAF) indicators (completed by QPS officers) with specialist DFV services providers. This information sharing included category 1&2 DFV specific risk factors and victim fear level, to support service providers with triage and prioritisation of DFV referrals to enhance victim safety and perpetrator accountability.
DV-PAF indicators are outlined in Appendix 9.1 Domestic Violence Protective Assessment Framework (DV-PAF) of the QPS Operational Procedures Manual which is publicly available here.
We recently invited our Police Referral DFV providers to complete a survey in relation to the sharing and receiving of DV-PAF indicators. Thank you to those who completed the survey.
As always, I welcome the opportunity to strengthen our relationship to understand the support you provide to our referred clients, and to identify opportunities for improvement. Should you wish to arrange a meeting, please contact the team at Redbourne via rmcs@redbourne.com.au or the QPS Police Referrals team via Police.Referrals@police.qld.gov.au.
Until next time, thank you for all your work in helping to build safe, caring and connected communities, but most importantly, stay safe and well.
Program Coordinator Amanda Hagaman
Security – We are all responsible
When new staff come on board and require access to the Police Referral system could we please ask that you email us at rmcs@redbourne.com.au to …
Security – We are all responsible
When new staff come on board and require access to the Police Referral system could we please ask that you email us at rmcs@redbourne.com.au to create that access. We require a staff members First Name, Last Name and Email address to set them up and we then send them secure access and Quick Guides required for processing the referrals. Please do not create new users through your own access as we need to keep an audit of who is using the system at all times.
Please remember to advise the team if staff are no longer needing access to the system, so we can deactivate them.
Service Provider Action Meanings
Service Provider Actions – what do they mean? When closing off Police Referrals with a Service Provider Action we would ask that you use the …
Service Provider Action Meanings
Service Provider Actions – what do they mean?
When closing off Police Referrals with a Service Provider Action we would ask that you use the following link as a guide to what each Service Provider Action means. We do get queries from referring officers from time to time asking what a particular Service Provider Action means in relation to their particular referral. If we are all using the same guide it will help to maintain a consistency with the referrals.
Click here for more information SPA Definitions
Domestic Violence PAF Indicators
Just a reminder to our DFV network highlighting the inclusion of the PAF indicators that are now available within DFV referrals. This additional information forms …
Domestic Violence PAF Indicators
Just a reminder to our DFV network highlighting the inclusion of the PAF indicators that are now available within DFV referrals. This additional information forms part of the QPS Protective Assessment Framework and DV-PAF indicators are outlined in Appendix 9.1 Domestic Violence Protective Assessment Framework (DV-PAF) of the Queensland Police Service Operational Procedures Manual which is publicly available here: Click here
Please refer to the attached document outlining where the new referral information will be displayed in the referral and the process for acknowledging if there has been an update of PAF indicators after the referral has submitted.
2021 & 2022 PAF Indicators release
Please don’t hesitate to contact RMCS with any questions regarding the information provided.
Welcome to the Police Referrals Network
A big welcome to the Services who have commenced being part of the Police Referral Network: Impact Community Services – Kingaroy Victim Connect Headspace Emerald …
Welcome to the Police Referrals Network
A big welcome to the Services who have commenced being part of the Police Referral Network:
Impact Community Services – Kingaroy
Victim Connect
Headspace Emerald
Encircle Homestay Program
Service Provider Spotlight for VictimConnect
We welcome on board the Police Referral Network Victim Connect. VictimConnect is the Queensland-wide service for victims of violent crime. VictimConnect provides a 24-hour helpline, …
Service Provider Spotlight for VictimConnect
We welcome on board the Police Referral Network Victim Connect.
VictimConnect is the Queensland-wide service for victims of violent crime. VictimConnect provides a 24-hour helpline, specialist counselling and case management services (M-F, 9am-5pm), and referrals to assist with the practical and emotional impacts of violent crime. We work alongside key agencies, including Victim Assist Queensland, to meet the community’s needs.
VictimConnect accepts referrals from the police, victims, and services for people who have experienced a violent crime in Queensland at some point in their lives. Violent crimes can include:
- assault
- property offences with violence, including break and enter and robbery
- kidnapping
- stalking
- threats with a weapon
- domestic violence (including coercive control)
- sexual assault or sexual abuse
- dangerous driving resulting grievous bodily harm, death or similar
- attempted murder
- people affected by murder or manslaughter.
VictimConnect are unable to provide support to:
- people who have experienced non-violent crimes such as property damage and road accidents
- people impacted by accidents or acts of self-harm, or death by suicide
- people who have experienced a violent crime outside of Queensland.
To find out more or make a referral, visit: https://www.victimconnect.org.au/
VictimConnect is committed to helping all people who have been impacted by a violent crime in Queensland and supporting their rights under the Victims of Crime Assistance Act 2009 and the Charter of Victims’ Rights.
